AI Chatbots & Assistants for Ecommerce.
We build assistants grounded in your catalogue, policies, and order data — answering shopper and support questions accurately, citing their source, and escalating to a person when needed.
What slows down a Ecommerce team.
Support is buried in repetitive "where is my order" and returns questions.
Shoppers bounce when they cannot quickly find the right product or policy.
Generic bots give wrong answers about stock, shipping, and returns.
After-hours queries go unanswered and cost conversions.
AI Chatbots & Assistants, shaped for Ecommerce.
Grounded support assistant
Answers from your real policies, catalogue, and order status — with citations.
Shopping & discovery helper
Guides shoppers to the right product based on your actual catalogue.
Order-status & returns
Handles the highest-volume queries end to end, escalating edge cases.
Human handoff
Clean escalation to your team with full context when the bot should not answer.
Outcomes to expect.
A large share of repetitive tickets deflected accurately.
Higher conversion from faster product and policy answers.
24/7 coverage without growing the support team.
See how we delivered for ecommerce in the Kitaabshop case study.
AI Chatbots & Assistants for Ecommerce — answered.
Different question? Send it over — we'll answer it on a 30-minute call.
Can it answer real order-status questions?
Yes — we ground it in your order and catalogue data so it answers from live information, not guesses, and hands off to a human for anything outside its scope.
Which platforms do you support?
We integrate with custom storefronts and major ecommerce platforms via their APIs, and embed the assistant on-site and in the channels your customers already use.
AI Chatbots & Assistants for your ecommerce team.
30 minutes. Bring your workflow and your goals — we'll come back with a clear, integrated plan for AI Chatbots & Assistants built for ecommerce.