Founder's Notes

Notes for founders deciding what to build.

Build-vs-buy, AI ROI, pricing, fundraising readiness, and how to choose a development partner — the decisions founders and operators face before they write a line of code, drawn from 11+ years of shipping.

Common questions.

Should I build AI into my product or buy an off-the-shelf tool?

Buy when the capability is generic and undifferentiated (transcription, generic chat). Build when the AI touches your proprietary data or is the product itself. Most teams do both — buy the model, build the layer that makes it yours.

How do I know if AI is worth the investment for an SMB?

Start from a costly, repetitive, high-volume workflow with a measurable cost-per-task. If AI removes even part of that cost reliably, the ROI is concrete. Avoid AI projects whose only justification is "being AI-powered".

Should I hire in-house or outsource the build?

Outsource to move fast and de-risk the first version; bring critical, differentiating engineering in-house once the product has traction and the requirements stabilise. A good partner builds so you can take it in-house later.

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