Why Is Testing SaaS Platforms Important?

Written By
Rakhi Sethi
Last updated at July 18, 2022
Why Is Testing SaaS Platforms Important?

The SaaS, or software as a service, model is gaining popularity with each passing day and adapting to fulfil testing requirements. SaaS platform testing helps businesses launch their software more efficiently and develop the best possible product, which is much simpler. 


If you own a SaaS-based business, you must wonder why testing SaaS applications before launching is essential? So the answer is that when SaaS platforms are not adequately tested, they can fail to accomplish the convenient, speedy and quality experience your customers must expect.


This article aims to explain the answers to some probable questions coming into your mind, like what SaaS testing is, how to reduce testing challenges, how to execute best testing practices etc., so read this complete guide. 


What is SaaS?


SaaS or Software as a Service is a readily available solution to customers over the Internet. SaaS assists businesses in avoiding the requirement of running and installing applications on individual computers since they can utilise it on any browser & device at any time. It decreases the costs of hardware purchase, installation, supervision, and support price.


Some common SaaS examples include Google Workspace, Microsoft Office 365, Dropbox, Salesforce, and GoToMeeting.


What is SaaS Testing?


SaaS testing is conducting test cases on web-based applications to verify against real-world scenarios in the cloud and ensure that the software service is constantly accessible, useable, and optimised for all concurrent online users. After accomplishing the SaaS testing suitable practices, your team can deploy it without hesitation, improve ROI, and boost user satisfaction.


Further, testing saas applications differs from testing on-premise applications since it thoroughly relies on web application testing approaches and necessitates browser access. Apart from the quality assurance of SaaS software, the following are some reasons you should adopt SaaS testing.


  • cost conservation
  • satisfactory scalability
  • easy to rescue
  • adequate accessibility
  • outstanding solidity in resource scaling and pricing
  • the updation and installation process of SaaS applications is speedy and simple 


Challenges in SaaS Testing 


To ultimately learn what SaaS testing is, you should have a strategic QA team who checks all potential challenges that might occur during application testing. You can raise test case efficiency and product features if you know about possible challenges. So have a look at the following challenges that might happen during testing.


1. Small Development Cycles


Speed is an essential aspect of SaaS testing, and short cycles might conduct product enhancements, getting consumers much sooner. Your QA teams must innovate their testing methods to stay on cycle with product evolution.

Numerous successful businesses sustain speed by pursuing agile methodology. To settle problems sooner, your QA engineers overcome such SaaS testing challenges by conducting concurrent tests, preferably within the development cycle. 


2. Security Problems 


When emigrating and combining a SaaS application, it’s challenging to preserve the innocence and privacy of test data. Also, due to diverse user behaviours occurring rapidly within the system, ensuring consumer security can become challenging. 

Hence, you should have a broad testing strategy that tests the distinct web application security issues and multi-user crises, from entrance licenses to information integrity. 


Having robust encryption at the time of integration can protect your test data. Your QA engineers can also examine networks for openness and eradicate safety hazards.


3. API Integrations


Customers' details must combine correctly for those who merge interior or legacy applications with a SaaS platform. However, APIs boost the SaaS product value; it is time-consuming for your QA engineers to visualise every customer scenario and generate test cases to guarantee quality.

By creating a testing strategy that verifies incoming and outgoing data, you can take full advantage of all the benefits of API testing. Develop test scenarios that examine each API's performance, scalability, security, and capability. Your API testing procedures can be made faster by having all the necessary testing resources available.


4. Upgrade Testing Method


Recurring upgrades and deployments quickly can enhance your product experience with your customer. Yet, this lets less time for QA engineers to inspect the security and validity of the SaaS platform. 


Furthermore, SaaS should test all licensing aspects, including the application capability, user count and usage for each new release.


Best Practices SaaS Platforms Testing


Creating a SaaS-based QA testing method requires a broad understanding of the tests that should complete during the development cycle. After that, SaaS testing is incomplete without ensuring your products’ quality from the inside out. Thus, we suggest you conduct software testing to ensure your SaaS platform is ready for the market launch.


1. Testing of Performance 


SaaS performance testing includes a range of test scenarios, from checking the functionality of each application module to estimating workflow speed. To do this properly, your QA teams should develop a performance testing list at each step of the testing procedure so that your team exhaustively tests the SaaS platform's strength, speed and responsiveness.


2. Testing of Security 


This testing guarantees that your SaaS platform can fight any type of digital attack. By developing cyber security testing criteria, you may determine the security of your software and identify any areas of vulnerability in your programme so that they can be fixed before distribution.


3. Testing of Load


Testing for multiple levels of stress and load above your software's typical operational capabilities is part of best practices for SaaS testing. By doing this, your QA team can assess how nicely your SaaS application reacts to unstable loads and high-stress situations so that they can make modifications before deployment.


4. Testing of Integration


Since multiple APIs might integrate with your SaaS application, your QA engineers should build test cases that check API and data integration in your product. You need to study the precision of API documentation and the API interface for security, dependability, performance and usability.


5. Testing of Unit 


It is possible to verify that all components of the software function as intended by isolating each unit, or little amount of code, during testing. Unit testing aims to gain a granular picture of how your code is executing. To pursue SaaS testing, your QA engineers can usually automate unit testing methods to fulfil speed and exactness.


Some Convenient SaaS Platforms Testing Tools


After understanding SaaS best practices, now it’s easy for you to acquire the best SaaS testing tools to help you test your SaaS software. Hence, we are recommending here the following convenient SaaS testing tool options.



This SaaS testing platform offers an end-to-end test solution by letting customers manage their development and testing processes. PractiTest can provide these crucial functionalities to your QA testers:


  • Supports diverse levels of transmission with associations and stakeholders
  • Drives it easy to handle respective projects and testing procedures 
  • Delivers project status in real-time


Burp Suite

This SaaS analyser is well-known for web application security testing while looking for a network vulnerability scanner. Burp Suite is a framework for integrated penetration testing that comes in several variants, including:


  • The ‘skilled edition’ is created for hands-on testers to execute automated exposure scanning. 
  • The ‘enterprise edition’ presents a computerised web openness scanner, scheduling of scans, corporation scalability etc.
  • The ‘community edition’ is planned for investigators and nonprofessionals, aiming at a series of manual tools for bringing out scanning activities.



This open-source tool is explicitly made for SaaS testing for QA teams to conduct crucial throughput and load testing. JMeter is famous for providing the following essential attributes:


  • It is highly transportable and sustains all Java-based applications
  • A user-friendly GUI means fewer scripting actions required
  • Can uphold numerous load injectors handled by a single controller




Like every other industry, SaaS is also created for profit reasons. The primary goal of your SaaS products should be to keep in touch with many customers. So, you must ensure the quality of what you sell; you can achieve it by properly testing products before launching them. 


After reading this article, we hope you have learned each aspect of SaaS testing. Further, if you are looking for specialists to help you in your SaaS platform’s testing, then get in touch with our Noetic experts today. 


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