Benefits of IT Managed Services

Written By

Ravi K Nair

Technical Content Strategist

Last updated at March 05, 2022

Introduction of Managed Services

Businesses can avoid downtime and the associated costs that come with it by outsourcing their IT operations, from computer system repair to data centre operations.

This way is called IT managed services.

Managed IT reduces complexity and offers greater flexibility. It also allows you to have someone else control your technology, so you can focus your time on growing your business.

For instance, it is estimated that a successful introduction of managed services can reduce IT cost by 25-45% and boost operational efficiency by 45-65%.

But these are not the only advantages you get from partnering with a managed IT service provider (typically referred to as an MSP). In this article, we will:

analyze the top problems that make businesses opt for managed services (so you can compare whether your company faces them);
review primary IT services you can receive;
clear up what types of companies can benefit from managed IT services.

Four main problems solved by a good managed IT, service provider.

#1. High costs of maintaining the in-house IT team

Investing in technologies and qualified IT staff is not cheap.

Despite their reputation as a luxury, most companies have found that using managed IT services is not only less expensive than employing an in-house team but more convenient and efficient.

MSPs deliver a well-diversified and experienced team of specialists. MSPs also bring a dedicated team to oversee support from the vendor’s side. This ensures better project efficiency and greater productivity.

Moreover, you get the chance to get a tailor-made offer from most IT managed service providers.

Noetic is a customized software development and infrastructure maintenance service contract. It allows clients to manage those tasks they can do in-house while outsourcing the more complicated or sophisticated functions to specialists.

In short: our clients never have to buy more than they need or want.

#2. Slow innovation

At Noetic, we believe that implementing innovations come with added risks. In-house teams can only provide so much before other core business priorities take attention away from the new technology that has been implemented.

If you can’t adapt to the changing technologies, you’re setting up your business to be disrupted by competitors.

An IT-managed service will adapt to any changes that the company will need to make. In addition, they’ll provide the company with access to cutting-edge technology as the company grows and changes.

Brought on board to execute high-level technology projects, our clients are impressed with our lightning-fast adaptation and access to various resources. In addition, they take advantage of using robust working approaches and gain experience from our expertise by implementing new technological advancements.

This alone can justify the price of a managed service provider.

#3. Scalability challenges

Scalability is critical to maintaining the company’s growth. Your company has to scale up or scale down resources on demand in the fast-changing business environment.

What’s more, hiring an IT service partner to augment your regular staff is the perfect solution to free up or reallocate the resources.

In such a way, your team can focus on strategic goals, for example, setting the targets you want to achieve in the future as your business grows and changes.

#4. Break-fix approach

Businesses that reach out to third-party providers for help with a specific solution incur additional costs. This comes from a lack of efficiency and effectiveness, differences in skill level between employees and third-party employees, and the increased risk of data loss or theft.

Managed IT services are your solution to avoid the common pitfalls of having a politically driven internal team. No one can keep track of everything in-house, and, as experience shows, it is always better to outsource support.

With DevOps, your infrastructure is accessible and stable all the time. It directly relates to such services as DevOps that guarantees your infrastructure is secure or quality assurance that ensures that your product is running well and bug-free.

In such a way, we walk up to the question: what exactly are the IT services that a company can receive from a vendor?

Types of IT help your company receive “as-a-service.”

As IT managed services is quite a broad notion, you’ll have to decide what kind of technology (service) uses. The main challenge here is that there is no one-fits-all proposition, and you have to get acquainted with several technologies before you find the one you need.

For example, Noetic provides a number of IT managed services; the most essential among them are:

DevOps managed services. IT development works with IT operations to find new ways of improving and streamlining processes. This creates a continuous loop of greater efficiency.

IT managed services benefits

If you want DevOps, but you don’t want to deal with the technical uncertainties of implementing the strategy in-house, managed IT services are right for you. The cloud security company provides a full suite of managed IT services to ensure your infrastructure, networks, databases, and applications are compliant and secure.

setting up the infrastructure in the cloud and its support;
automating development and production environments;
implementation of continuous integration and continuous deployment (CI/CD pipeline) that helps to avoid any issues in the planning, design, and deployment;
carrying out thought-out disaster recovery plans;
servers security and monitoring, etc.

It is just a small range of work the DevOps engineers can perform for your business.

Quality assurance (QA). By integrating quality assurance (QA) into your IT managed services, you can gain access to a dedicated team of professionals who are in charge of the quality of your software product. As a result, hiring an IT-managed service provider can reduce cost and enhance the end product.

Managed QA providers are skilled at identifying defects early in development. This ultimately reduces the time it takes to get your product to market while also providing additional layers of security by testing for vulnerabilities with each update.

Managed software development. In this case, your chosen vendor becomes responsible for the whole product/software development lifecycle and the final result.

Managed Software Development services, and all other IT services, offer the ultimate flexibility and quality. From the initial planning stages to software support after release, you’ll have access to a team of professionals who work with you every step of the way.

Ultimately, this accelerates software development and gives you breathing room for other critical tasks.

Is it true that only small companies can benefit from IT Managed Services?

There is an established opinion that small businesses are the only ones who can benefit from partnering with managed service providers, but that is not true.

Indeed, it has been proven that an IT managed services solution is a cost-efficient and rational for small and medium-sized companies and large enterprises.

IT managed services are a cost-effective and rational solution to operating your computing infrastructure, which has already proven to be a solid investment in both small and medium-sized companies, as well as large enterprises.

Although large companies have internal IT resources, they also require professional help from MSPs to extend their in-house teams. This lets them focus on strategic objectives or projects, like implementing new systems or streamlining existing processes.

MSPs also complement the in-house experience, especially when it comes to emerging technologies (cloud computing, virtualization, etc.). As you can see, companies of all sizes can benefit from working with a managed IT services provider. The most notable are:

speedy access to expertise that often cannot be found in-house;
reliability of a dedicated team focused on your IT needs and managed effectively;
increased speed of development thanks to advanced IT processes and best practices gained from previous projects;
higher in-house productivity due to a reduction in time-consuming administrative tasks.

However, to reap these advantages, you need to find an IT partner who will give you the attention you require to reach your goals. We have already detailed how to make your project a success when working with IT services companies, so check it out to avoid the possible pitfalls.

Are you thinking about hiring a top-notch Managed IT Service provider right now?

Before you begin to choose an MSP, make sure you identify your company’s needs and internal IT gaps. It’s also worth noting that many people think the goal of these services is to substitute the entire departments from their organization. However, by partnering with MSPs, small businesses can provide a robust IT infrastructure to their employees, reduce the workload of their IT teams, and develop better software products.

Our team of highly skilled professionals will help you develop an effective digital solution for your business. We’ve helped several companies and have the experience and know-how to transform your company into a technology leader.